These Terms and Conditions ("Terms and Conditions") constitute a legal agreement between TelehealthConnex.com, represented by its parent company, and you, the individual ("you", "your"), in relation to your use and access to the services offered through our website and our platforms. Your use of our website or our platforms signifies your acceptance of these Terms and Conditions and our Privacy Policy.
TelehealthConnex.com, on behalf of its affiliates and subsidiaries, provides you with information and access to services related to telemedicine ("TelehealthConnex Services"). TelehealthConnex.com owns and operates (i) the website www.telehealthconnex.com and (ii) various web and mobile applications that may require you to create an account to use a TelehealthConnex Service.
By using our website or our platforms, you express your consent to these Terms and Conditions. If you disagree, you should cease your use and access immediately. We recommend you print a copy of these Terms and Conditions for your reference.
TelehealthConnex.com may revise these Terms and Conditions at any time at its discretion and without prior notice. If there are significant changes, we will update the effective date mentioned at the beginning and post a notice on our website. If you continue to use our site or our platforms after the posting of changes, it will be deemed that you accept those changes.
You can access and use our platforms via a remote connection. We grant you a limited, non-exclusive, revocable, and non-transferable license to use the platforms in accordance with these Terms and Conditions. You must keep your login information confidential and notify us immediately if you detect unauthorized use of your account by sending an email to support@telehealthconnex.com.
We are neither an insurance provider nor a pharmacy. We act as a facilitator providing information related to telemedicine and giving access to expert medical services through our platforms. We are not responsible for the actions or inactions of healthcare providers using our platform.
Upon registration, you warrant that: (i) you are at least 18 years old, (ii) you provide true and complete information, (iii) you will follow all applicable laws, (iv) you will not interfere with others' use of our site or platforms, and (v) if you detect false or misleading information on your account, you will notify us immediately.
If you breach these Terms and Conditions, your access to our services will be terminated. We can end your access to our site or platforms for any reason and without prior notice. You can terminate these Terms and Conditions simply by ceasing to use our services.
By using our site and our platforms, you commit not to engage in illegal, harmful, or detrimental activities, not to misrepresent your identity, not to disrupt our site or platforms' operation, not to send unsolicited advertising, and not to assist or allow others to do the same.
TelehealthConnex.com, hereafter "TelehealthConnex", is the sole and exclusive owner of the website and platforms, including each and every copyright, patents, trademarks, trade secrets, and all other related intellectual and proprietary rights. No right or title to the website or platform content or services is transferred. All rights not expressly granted are reserved by TelehealthConnex. Modifying or removing any intellectual property or copyright notice related to materials downloaded from the site or platforms is prohibited.
Any feedback, data, comments, or suggestions you provide regarding TelehealthConnex or its services will be considered non-confidential. You grant TelehealthConnex a global, perpetual, irrevocable, and royalty-free license to use, copy, modify, and distribute such feedback.
TelehealthConnex may include links to third-party websites. These sites are not under the control of TelehealthConnex, and we are not responsible for the content of linked sites. Providing a link does not imply endorsement by TelehealthConnex. Your interactions with third-party sites are at your own risk and subject to the terms of those sites.
Any reference to third-party products or services on TelehealthConnex does not imply endorsement or recommendation of such products or services. Opinions expressed by third parties on our site or platforms belong to those third parties and do not reflect the opinions of TelehealthConnex.
You agree to defend, indemnify, and hold harmless TelehealthConnex, its directors, employees, and affiliates, from any claim or demand, damages, obligations, losses, liabilities, costs, or debts, and expenses (including but not limited to legal fees) resulting from: (a) your use and access to TelehealthConnex; (b) your violation of any term of these Terms and Conditions; (c) your violation of any third party, including but not limited to copyright, property, or privacy rights.
TelehealthConnex shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to, loss of profits, data, use, or other intangible losses, related to the use or inability to use the service.
TelehealthConnex is provided "as is". We do not warrant that the service will be error-free or uninterrupted, and we disclaim all warranties of performance, fitness for a particular purpose, and non-infringement.
TelehealthConnex is not designed for children under 13. If you are under 13, you should not use or access our services.
Protecting and securing your personal information is of utmost importance to TelehealthConnex. We use your personal information only as set forth in our Privacy Policy.
Failure by TelehealthConnex to act in relation to a breach by the user does not constitute a waiver of its rights regarding that or subsequent breaches.
These terms and conditions, together with our privacy policy, constitute the entire agreement between you and TelehealthConnex.
If you have any questions about these Terms and Conditions, please contact us at support@telehealthconnex.com.
At TeleHealthConnex, we take your privacy seriously. We are committed to protecting your personal information and complying with all applicable privacy laws and regulations. This policy outlines how we collect, use, and protect your personal information.
Information we collect: We collect personal information such as your name, address, email, and medical history to provide you with telehealth services. This information is collected through our secure platform and is only accessible to authorized personnel.
How we use your information: We use your personal information to provide you with quality healthcare services and to communicate with you regarding your health concerns. We may also use your information for administrative purposes, such as billing and scheduling appointments.
Sharing your information: We may share your personal information with our network of licensed healthcare providers for the purpose of providing you with medical care. We may also share your information with third-party service providers that assist us with our operations, such as payment processing or data storage. We do not sell or rent your personal information to third parties.
Security: We take appropriate technical and organizational measures to safeguard your personal information and protect it against unauthorized access, disclosure, or misuse. We use secure servers, data encryption, and access controls to protect your information.
TeleHealthConnex is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We have implemented policies and procedures to ensure the privacy and security of protected health information (PHI) in accordance with HIPAA regulations. This includes ensuring that all electronic PHI is securely stored, transmitted, and accessed only by authorized personnel. We also provide training to our employees on HIPAA compliance and regularly review our policies and procedures to ensure continued compliance.
If you have any questions or concerns about our privacy policy or HIPAA compliance, please contact us at privacy@telehealthconnex.com.